The Future of HR 2020 - Re-engineering the Employee Experience

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What is this about?

As the international environment becomes ever more complex and demanding, organisations are placing a premium on HR Professionals whose outlook, knowledge and skills enable them to achieve and maintain success in an increasingly challenging environment

The Future of HR will show you how to re-engineer HR to suit the needs and demands of a changing workforce, organisation and economy. You will also learn about the latest and best practices in HR Globally and what the leading organisations are doing to remain relevant and successful.

This training course focuses on providing participants with maximum take-home value from their investment in their own development


Introduction

This Program will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes stimulating presentations supporting each of the topics together with interactive trainer lead sessions of discussion.

There will also be many practical sessions where participants have the opportunity to practice and experience course related activities.

Practical and fun exercises, short video presentations, small group work, case studies and feedback will be used to facilitate learning.

Highlights

  • The need to re-engineer your HR delivery and services to remain relevant and competitive
  • Best practice in HR modelled in the world’s leading organisations
  • The New HR Models and how to implement them
  • Working with the new generations - Generation X, Y and Z
  • New ways or recruiting and selecting Talent

Objectives

By the end of this training seminar, delegates will be able to:
  • Explain in their own words how to re-engineer HR
  • Formulate a plan to transform HR to a Strategic Partner
  • Identify people's responses to change and explore the reasons why people resist change
  • Understand human psychology and the appropriate HR response
  • Develop a plan for evaluating and re-engineering HR

Organizational Impact

What will your organisation gain from sending employees to attend this training program?
  • Translate current trends to maximize HR investment
  • Maximize your strategic Human Resource delivery
  • Retain valuable employees
  • Show the added value of HR to your business
  • Analyze HR’s role in change leadership

Personal Impact

Participants will be able to further develop their personal management skills by being:
  • You will be up to date on current best practices in HR
  • You will be able to deliver strategic objectives on time and on budget
  • Apply and gain in depth knowledge on HR Strategy
  • Learn how to assist employee with mental health issues
  • Demonstrate a commitment to self-development
Day 1; Why we need a Strategic Approach to HR?
  • Development of Strategic HRM (SHRM)
  • Transactional and Strategic HR Delivery
  • The New HR Models based on Ulrich
  • Business Partners, Shared Services & Centres of Expertise
  • The Future HR Model - 10 Steps Needed to Form a HR Strategy
Day 2; Developing a Top-Down Customer-Centric Culture
  • A Changing Psychological Contract
  • New Ways or Recruiting and Selecting Talent
  • Artificial Intelligence & Robotics
  • Working with a Global Workforce
  • The New Generations – Generation X, Y and Z
Day 3; Change Leadership and HR
  • The Difference between Change Management and Change Leadership
  • The Stages of the Change Journey
  • Managing Employee’s Resistance to Change
  • The Importance of Communication during Change
  • Understanding ‘Best-practice’ Change Management Processes
Day 4; Assisting and Retaining Valuable Employees
  • Employee Mental Health Issues
  • Establishing an Employee Assistance Programme (EAP)
  • Dealing with Crisis, Trauma and Disaster
  • Bullying, Harassment and Prevention
  • Retention Strategies that Work
Day 5; Re-engineering Your HR Services
  • Assessing If You are Ready to Change
  • Practical Ways of Re-engineering Your Service Delivery
  • HR’s Contribution to Added Value
  • Ways of Evaluating your HR Function
  • Your Plan for Re-engineering